Client Management Overview

View and manage all client accounts across your platform.

Client List

Navigate to Admin > Clients to see all registered clients with their plan, status, and usage metrics.

Client Details

Click on a client to view their full profile including:

• Account Info — Company name, contact details, registration date
• Plan & Billing — Current plan, billing status, credit balance
• Usage Stats — Ticket count, agent count, storage usage
• Instance Config — Custom settings and configurations

Actions

• Suspend/Activate — Temporarily suspend or reactivate accounts
• Change Plan — Upgrade or downgrade client plans
• Impersonate — Log in as the client for troubleshooting