Knowledge Base Report

The Knowledge Base report contains the following information:

• Activity graph — Graphical representation showing two types of activities: Articles Viewed and Searches Performed. This graph illustrates the number of times knowledge base articles have been viewed and how many searches were conducted on specific days.
• Top Viewed Articles — A list of articles with their titles and the number of views each has received. This list helps identify which articles are most frequently accessed.
• Recent Searches — This section lists the queries that have been recently searched for in the knowledge base. It shows the search term and the number of results found for each query, providing insight into what information users are seeking.
• Total Activity Summary — At the bottom of the "Top Viewed Articles" list, there is a total count of views, summing up all the article views within the reported period.