Help Administration Integrations

Integrations

SalesRep App supports integration with multiple third-party apps and services:

  • ChatGPT / AI Assistant — AI-powered response generation, summaries, KB article creation, and custom tools.
  • Jira — Create Jira tasks from a ticket.
  • Github — Create Github issues from a ticket.
  • Slack — Send a message to a Slack channel when a new ticket is created.
  • MS Teams — Same with Teams.
  • Bitbucket — Create Bitbucket issues without leaving a ticket.
  • Dropbox, Google Drive, OneDrive, Box.com — Attach files to tickets directly from cloud storage.
  • WhatsApp — Receive WhatsApp messages into the ticket system.
  • Zapier — Integrate with hundreds of third-party apps.
  • Custom User Lookup — Query third-party data-sources in real time to obtain additional user information.